how do you get in contact with resource team about a problem

[xFallen]

I've been trying to get in contact with resource team using there form it seems its there for no reason because when I do, they don't seem to contact me have been waiting a week at this point and nothing has been said. 

[Katie_B]

Hello @xFallen. 

I am sorry to hear you are still waiting to be contacted. 

Is there anything we can help with here on the community?

Speak soon, 

Katie.