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No delivery date

Tams1989
Visitor

‎16-09-2021 09:13 PM

I ordered the S21 last Tuesday and I was informed it would take 7 days to get to me. It has now been 9 days and I still have not received any updates or a delivery date.

Anyone else having this issue?

0 Helpful
4 REPLIES 4
Lemonlemongo
Contributor
Contributor

‎16-09-2021 09:15 PM

Yeah, I ordered on the 3rd. Not a clue when it'll arrive.

0 Helpful
Katie_B
EE Community Support Team

‎17-09-2021 08:33 AM

Hello @Tams1989 and @Lemonlemongo. 

 

Welcome to the community. 

 

Please could you both provide me with the colour and memory size you ordered?

 

I would love to see if I can check our current guidance. 

 

Katie 🙂

0 Helpful
Lemonlemongo
Contributor
Contributor
In response to Katie_B

‎17-09-2021 08:36 AM

128gb, phantom violet. 👻

0 Helpful
Katie_B
EE Community Support Team

‎17-09-2021 08:39 AM

Thanks for getting back to me @Lemonlemongo :). 

 

I have checked and can see this colour and memory size is available to order and to expect dispatch within 21 days. 

 

Hopefully it's not much longer for you.

 

Katie 🙂

0 Helpful