Community Activity

Openreach port too wide for my broadband cable

Hello all. I just moved to a new apartment and on getting there, I realised that my broadband cable doesn't fit into the openreach port on the wall. What do I need to do? Although, I haven't been able to locate the box to see if there is anything in ...

Tiwa by Visitor
  • 5 Views
  • 0 replies
  • 0 Helpful

Resolved! EE tv without the broadband package

Hi,Is it possible to subscribe to EE tv without the broadband packages? We don't have a landline and will never have a decent one due to our rural location but use EE wireless internet which already streams netflix, amazon etc without any issues.I'm ...

Harper86 by Investigator
  • 13392 Views
  • 18 replies
  • 4 Helpful

TNT Sports Bundle

I recently bought a Samsung TV through EE and it says it came with 24 months of TNT Sports.Got the TV but absolutely no information about the sports thing and I have no idea how to activate it.There’s absolutely no info with the TV or in any email. W...

Openreach do not want to be reached.

I got a 'reminder' from Openreach to sign and return a works permission form.This was done three days ago and I don't see a way of contacting Openreach.Text message failed and most of their 'help' pages tell people to contact their internet supplier....

gfb8846 by Contributor
  • 266 Views
  • 10 replies
  • 4 Helpful

No calls

I can’t receive a single call for some reason and this chat just appears after 24h without access to it.It is very disappointing that I have no email to contact the support team, because I couldn’t call or receive any calls back from the costumer ser...

Anndrea by Investigator
  • 112 Views
  • 7 replies
  • 0 Helpful

EE TV App on iPhone

When I login to my EE TV app on my phone it comes up with no subscription found despite having an active subscription and using it on my Apple TV 4K I got from EE. Any ideas what the issue is and how to fix it?

qucharsky by Established Contributor
  • 679 Views
  • 9 replies
  • 0 Helpful