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how can I view full list of calls and texts made on my bill

pj70
Visitor

My monthly onine bill doesn't show a full list of my calls and texts. Is there a way to amend settings in order to view this information?

1 SOLUTION

Accepted Solutions
XRaySpeX
Grand Master
Grand Master

You can order Itemised Billing for £2.50 pm, It is not retrospective but starts on your next bill. Without it your bill won't show inclusive calls & texts.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

4 REPLIES 4
XRaySpeX
Grand Master
Grand Master

You can order Itemised Billing for £2.50 pm, It is not retrospective but starts on your next bill. Without it your bill won't show inclusive calls & texts.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
Leanne_T
EE Community Support Team

Hi there @pj70

 

Welcome to the community.

 

I can see you have had your query answered by @XRaySpeX

 

Let us know if you need anything further 🙂

 

Leanne.

JohnH66
Visitor

Will this be paperless and part of my online bill? Or will it be posted?

 

Leanne_T
EE Community Support Team

Hi there @JohnH66

 

This would be available in your My EE account and you would also receive this through the post. 

 

If you would like to set this up give us a call on 150 🙂

 

Leanne.