how can I view full list of calls and texts made on my bill

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pj70
Visitor

‎20-09-2019 07:23 PM

My monthly onine bill doesn't show a full list of my calls and texts. Is there a way to amend settings in order to view this information?

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XRaySpeX
EE Community Star
EE Community Star

‎20-09-2019 07:26 PM

You can order Itemised Billing for £2.50 pm, It is not retrospective but starts on your next bill. Without it your bill won't show inclusive calls & texts.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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XRaySpeX
EE Community Star
EE Community Star

‎20-09-2019 07:26 PM

You can order Itemised Billing for £2.50 pm, It is not retrospective but starts on your next bill. Without it your bill won't show inclusive calls & texts.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Leanne_T
EE Community Support Team
In response to XRaySpeX

‎21-09-2019 08:46 AM

Hi there @pj70

 

Welcome to the community.

 

I can see you have had your query answered by @XRaySpeX

 

Let us know if you need anything further 🙂

 

Leanne.

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JohnH66
Visitor

‎20-12-2021 08:55 AM

Will this be paperless and part of my online bill? Or will it be posted?

 

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Leanne_T
EE Community Support Team
In response to JohnH66

‎20-12-2021 11:13 AM

Hi there @JohnH66

 

This would be available in your My EE account and you would also receive this through the post. 

 

If you would like to set this up give us a call on 150 🙂

 

Leanne.