Community Activity

Addon packs removed

I see you can no longer buy add on packs, as I use pay as you go this very disappointing. Have they deliberately removed them without telling anyone or is it just another bug in their horrendous app?

ukoldgit by Investigator
  • 32 Views
  • 3 replies
  • 0 Helpful

Resolved! Roaming Incoming Calls outside EU

Hi Community, I made the mistake of swapping my mobile device within my home country, causing alot of Mobile Banking disruption. Old phone is formatted and my bank is trying to call me but I'm not on a roaming plan nor have an active Subscription. An...

Direct debit

Direct debit was taken last month but not this month.I have checked my bank and it says its set up.Had a text to say I need to pay.Why is this? 

Redellis by Investigator
  • 43 Views
  • 5 replies
  • 0 Helpful

Question

Question . How do I get my order number 

Kevmax24 by Explorer
  • 11 Views
  • 0 replies
  • 0 Helpful

Resolved! Sony unauthorised payments

Looks like this is a problem with Sony taking money via EE has anyone ever been refunded as EE say it’s not their problem basically and to contact Sony can’t get passed the BOT with Sony as I don’t have an account any help appreciated as we have had ...

Cakey1975 by Valued Contributor
  • 14052 Views
  • 95 replies
  • 44 Helpful

Cant unlock old iPhone

Read morei have an old iPhone 3GS locked to the Orange UK carrier, but from what ive searched, that carrier turned into EE. so, i tried unlocking it online via the website but its been 3 days and it just says "we're busy unlocking your device, check ...

Resolved! Can I request a duplicate/copy of my newly phone contract?

Hi all, Is there a way to request a new copy of invoice for a phone bought in september 2021  from EE ? I'm asking because i don't have the original paper and i need it to prove that phone is still under 24 months warranty.  In uk the phone is shown ...

matrixn by Explorer
  • 1018 Views
  • 4 replies
  • 3 Helpful

Wired connection slow to connect

When I switch on a device with a wired connection to my router (desktop or TV) there is a delay of several seconds before a connection is established.  Reliability and speed are excellent when connected but I did not experience this lag when I was pr...

Neil0 by Explorer
  • 2330 Views
  • 49 replies
  • 8 Helpful

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