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E-Sim - why so difficult?

Risc0n
Visitor

‎26-10-2021 05:40 PM

I had to send my iPhone 13 back to Apple as it had a fault. I removed the e-sim from mobile data. 

Got my replacement phone today and went to add the sim. Downloaded all fine, but it needs activating. However they will send me a text message. Yet I can’t receive a text message as I need to activate the sim!

 

Why does it have to be so difficult. Surely you can send the activation code to my email as a backup?

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎26-10-2021 08:19 PM

@Risc0n   That’s the esim for you.    You need a replacement SIM card to receive the message.  you’ll need to call customer services to request this.     

0 Helpful