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change address

Shaun941
Visitor

Hi I would like to change my address but can’t find where to do so as I have move out new address is xx xxxxx xxxx, xxxxxxxxx

 

[mod edit: please do not post personal information on the public board. Thanks!]

18 REPLIES 18
Chris_B
EE Community Star
EE Community Star

@Shaun941  you can do this via your online EE account on a PC.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
James_B
EE Community Manager
EE Community Manager

Hi @Shaun941,

 

Welcome to the EE Community. 🙂

 

Please see How do I edit my personal details in My EE? for help with changing your address.

 

Thanks

 

James

alinapelin296
Visitor

xxx xxx

 

[mod edit: please do not post personal information on the public board. Thanks!]
 

Leanne_T
EE Community Support Team

Hi @alinapelin296 

 

Thanks for coming to the community.

 

If you would like to change your address, can you try logging into your My EE account online and going to Account settings then Account Settings > Change address.

 

Let me know how you get on 🙂

 

Leanne.

My address is not showing when I enter the "change address" page, so I cannot check if you have my correct address. I need to do this urgently because you are sending me a new SIM in the next few days. Can you please advise? Many thanks

Leanne_T
EE Community Support Team

Afternoon @Greenlander

 

Thanks for coming here 🙂

 

If you give us a call our Mobile Care team can check the address for you and make sure this is correct 🙂

 

Thanks.

 

Leanne.

hi my new address is 

 

XXXXXXXXX
XXXXXXXXX
XXXX
XXXX XXXXX
XXX XXX

 

account number is XXXXXXX

bill number voXXXXXXX

hi please do not send any more bills to my dad address  at XXXXXXXX as he is going mad at me use my new address plzs  

 

[MOD EDIT: Please don't post personal information in the public forum. Thanks.]

Christopher_G
EE Community Support Team

Hi @matt1212

 

Please change your address in your My EE account. If you're unable to, please speak to our Mobile Care team on 150.

 

Chris

 

 

Leanne

              My name is xxxxx xxxxxx and my e mail address is XXXXXXXXX@XXXXXX

I have received these e mails when the issue has nothing to do with me. There must be another Greenlander that is being mistaken for me. Can you please investigate?

Many Thanks

 

[mod edit: please do not post personal information on the public board. Thanks!]