Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2661 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15588 Views
  • 51 replies
  • 65 Helpful

Transferring number to new sim

Hi, I have recently been gifted a new phone which requires a nano sim card. My current sim card (an old Orange one) does not have the option to be nano. I am a PAYG customer so I am not able to get a new sim card sent out to me from EE until I next n...

Phone order

Hi. On Sunday 27/12/2020 I visited my local EE store as I wanted to make contract. Unfortunately they didn't have available device in store so they said they've order straight away and that will be ready after 2 days to pick up and they will let me k...

Ala93 by Visitor
  • 392 Views
  • 1 replies
  • 0 Helpful

iPhone 12 pro max 128gb silver

When is this phone coming back in stock , will it be before Christmas . I’ve upgrade one of my additional lines but tracking just says back order. Surely you know when you getting stock ? 

oj2413 by Contributor
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  • 7 replies
  • 0 Helpful

Damaged phone but no cover what do to do?

Today I fell on the payment (not my finest moment) and have smashed my Samsung s10 plus, the back in perfect but the front Is smashed in a couple of places, the phone seems to be working fine, can flash on a little if in a certain position. I checked...

Donz83 by Explorer
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  • 1 replies
  • 0 Helpful

iPhone 12 pro.....delivery status joke....

Morning EE world,I am sure there are many of you in this position at present. I ordered an IPHONE 12 PRO on 11th December. On the call the girl said i think it will be here before Christmas (RUBBISH) I am now without a phone, i gave my daughter my XR...

Iphone 11 upgrade order

Hi there I ordered an upgrade on my contract for an iphone 11 and have not received any communication to say it has been dispatched and/or when delivery will be. Order status either says awaiting conformation or unable to track this order type depend...

Message on start about new mobile plan

I have an s20+ ultra 5g. Every time I start up my phone I get a message: Search for your new mobile plan? I untick the box but it comes up each time. How do I stop it?  

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MrPea by Visitor
  • 680 Views
  • 1 replies
  • 0 Helpful

Missing S20 Ultra

We're looking at getting the Samsung S20 Ultra (not the Note, not the normal S20 and not the FE). When I search on EE's site for s20 ultra, the phone does come up for the 512G as new and also 'as good as new' but clicking on any of them just sends me...

Ginkies by Explorer
  • 651 Views
  • 1 replies
  • 0 Helpful

Recent upgrade

Hi, I recently carried out an early upgrade order for the IPhone 12 pro in Pacific Blue 128gb. I received a confirmation email, however I am yet to receive any updates on my order itself. was just wondering if anyone would be able to help.

Jojohall by Explorer
  • 436 Views
  • 3 replies
  • 0 Helpful