Phone order

Ala93
Visitor

Hi. On Sunday 27/12/2020 I visited my local EE store as I wanted to make contract. Unfortunately they didn't have available device in store so they said they've order straight away and that will be ready after 2 days to pick up and they will let me know when phone is ready to collect. Until now I haven't got any information. Should I call the local store or wait and they will contact with me?

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Ala93   Nothing stopping you from calling the store,  you might have to wait till the phone can be answered as the staff might be with customers so the phone will go unanswered until someone is free to take the call. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.