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It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all. I'd love to see everyone's little companions! It doesn't have to be a festive picture, the more the merrier. Here is Odi...
Hi Everyone. I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home. I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...
Hello, Just wanted take some time out to recognise some fantastic customer service from Jonathon, I was going to leave for a better deal with 3, but he ran through all the options i had available if i wanted to stay with EE. He was patient, polite ...
Hello, I went into Stratford store on the 19th December and done my upgrade. I was told that my phone would take approx 3 weeks to be delivered to the shop. I then got tracking info which said for expected delivery date between 11th-16th jan to my ho...
I wanted to say a massive thank you to the customer service person that helped my issue. Oscar was very friendly and took the time to explain anything I didn't understand about my bill. This the fist time I've felt taken care of by a mobile phone c...
I am getting TXT messages and emails from sites like Amazon saying some one logged on to my account from Glasgow, Birmingham, Hackney and London.Why is my IP address showing these sites an address hundreds of miles away from where I actually am?Const...
hi to anyone just ordered a Samsung galaxy watch 3 as part of my upgrade but they send me it in the wrong colour, so I've called EE to return the watch but can someone direct me in the right direction to the right person to call to get the right colo...
I would just like to send some positive Feedback for James from Customer Retention. I was about to leave EE but James persuaded me to stay and redid my contract with a really good deal. He was lovely and he deserves a pat on the back.
Anyone else having problems with their orders? Problem after problem I finally again ordered the new 5g sumsung s20 which they cheekily charged me £6.98 for next day delivery which should have arrived today. I've had no dpd text to say it's on way an...
I received 2 sims when i upgraded my phone (this was to justify the £100 upfront cost not being charged) and was told to come in ti the shop to cancel them after 1 month. The shop is now closed due to being in teir 4, but i still wish to cancel the s...
I placed an order for my smart watch last week, nearly over 7 days now and have had no texts or emails to say when it will be arriving? When I type my code into the tracker it just states “it’s not available to show me anything right now” and has don...
I'm currently on a sim only plan that I don't want to change as the price and benefits are perfect. I'm currently planning on getting an iPhone 12 directly from Apple and it requires an eSIM. If I order an eSIM from EE, am I able to use my current si...
