Archived Posts

In this forum, you’ll find older (but always searchable) content.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2655 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15571 Views
  • 51 replies
  • 65 Helpful

My voicemail won't connect

My voicemail has stopped connecting over the past week, for no obvious reason. I get constant messages on my phone and watch saying I have a voicemail but when I try to phone voicemail I am getting a message saying Call Failed : 'Error performing req...

Resolved! Changing payment plan on AW4

I purchased an AW4 with cellular plan from EE two years ago. This January the watch was paid for and the payment plan came to an end. I purchased a stand alone payment plan for the watch at £7.00 a month with 10Gb data.I thought this was just a finan...

Albird21 by Investigator
  • 1965 Views
  • 7 replies
  • 0 Helpful

Apple Music on the new Samsung S21

I have just recieved my pre-order of the Sumsung S21 with Apple Music on the Smart Benefit. Only issue is I cant complete the sign up page. The page opens and at the top is my Apple ID then I fill in the rest of the page with my Name, DOB, password e...

S21 Ultra 5G

Anyone had the same problem as me. Pre-ordered the above phone in 256GB but been sent a 128GB instead. Just noticed when I ran the device care on my phone and noticed my storage.

Waiting on order

I am waiting for an order, the phone I chose stated it was in stock at the time of ordering but it's been 3 days and I've still had no updates, my tracking number is not working either.

libby24 by Explorer
  • 414 Views
  • 3 replies
  • 0 Helpful

Resolved! EE PAYG 4G Multi SIM

Hi, I purchased a EE PAYG 4G Multi SIM last Friday and accidentally mistyped my phone number (by one number) to contact me with a delivery update. Is this going to be a problem or will I still be able to receive my SIM card ok?

Placed a order

Hi, I've placed an order yesterday, and haven't received any confirmation email or acknowledgement of my webchat conversation with Molly. She's ordered a new phone on my existing Monthly account - sim only.  She said I would receive an email - my cur...

juljon by Visitor
  • 400 Views
  • 1 replies
  • 0 Helpful

Periodic High Latency on 4G - Fault

For the past week or so EE 4G appears to be introducing a 200 m/s delay about once every 2 minutes.  I have seen this previously about two months ago when 1000 eyes identified a switch within ee was flapping and the resultant rerouting was causing di...

APMobile by Investigator
  • 812 Views
  • 1 replies
  • 2 Helpful

EE Network Status Checker is not Applicable to Broadband

Would EE kindly deign to mention somewhere within it that their Network Status Checker is only applicable to the mobile network? Many BB users are falling into the trap that it is telling them that there is/was a problem in their area, whereas most B...

XRaySpeX by EE Community Star
  • 1426 Views
  • 3 replies
  • 4 Helpful