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Placed a order

juljon
Visitor

Hi, I've placed an order yesterday, and haven't received any confirmation email or acknowledgement of my webchat conversation with Molly. She's ordered a new phone on my existing Monthly account - sim only. 

 

She said I would receive an email - my current email was given as per conv Iconv saved) - yet I am still awaiting for email. 

 

There's no indication of orders on myEE - Why? 

 

Am I to just wait?

1 REPLY 1
Katie_B
EE Community Support Team

Hello @juljon

 

Thanks for coming to the community. 

 

What phone did you order?

 

Speak soon, 

 

Katie 🙂