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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2655 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15571 Views
  • 51 replies
  • 65 Helpful

New Phone and PAC Code question

Hello there. I have just left Vodafone for EE and have a PAC code ready to use. My new phone is the Samsung S20+ and my old/current phone is the Samsung S9+. My question is; do I transfer everything from my S9+ to the S20+ and then send the PAC Code ...

Moving from 12 Pro Max to S21 Ultra

I have a iPhone 12 Pro Max on contract but I have switched to an S21 Ultra using the existing SIM and my data speeds are horrendously slow, do I need to do something to get my data settings switched by EE from my old to my new phone please? 

jdesousa by Visitor
  • 448 Views
  • 2 replies
  • 0 Helpful

Upgraded keeping number but being sent new sim

Hi, yesterday I upgraded from an IPhone XR to an IPhone 12 but I’m keeping my number, I’ve just received a message from 150 that I’ve been sent a new sim, do I need to use the sim in my current IPhone XR or the new one being sent to me as when I upgr...

Resolved! Samsung s21 ultra plus ear buds

Hello so ive upgraded my contract and i got the new s21 ultra plus ear buds trough chat upgrade and the assistant said that i have to go somewhere on samsung to get my buds....but i don't really know how to do that and where.I need some help here.Tha...

Wifi router

Hi there my wifi is not working ans the bill been paid on the 25th of jan i rest the router took everything out of its still havent work help please 

Tezz96 by Visitor
  • 582 Views
  • 1 replies
  • 0 Helpful

Bluetooth speaker issue

Hi, Can anyone help? When I'm streaming Netflix, or Iplayer, and I connect my Bluetooth speaker, after about a minute or so, the program stops streaming and freezes! And when I play without the Bluetooth speaker, it doesn't freeze at all! Does anyone...

azinga by Investigator
  • 596 Views
  • 3 replies
  • 0 Helpful

Mobile Data Stopped Working

Data has suddenly stopped working, I’ve tried everything recommended on previous posts, reset network data, switch aeroplane mode on and off, checked content lock, switched content lock on and restarted and then off and restarted. Any other suggestio...