Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2661 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15588 Views
  • 51 replies
  • 65 Helpful

Returning my old phone

New phone arrived last week. Waiting for jiffy bag to arrive to send back the old one.Nothing arrived yet. Getting close to deadline.Can't get through on the provided hotline number or standard EE customer care line to chase it.Any advice to help?

Colin_M by Visitor
  • 406 Views
  • 1 replies
  • 0 Helpful

I received a confirmation of an order to replace a lost phone,

I received an e mail confirming an order I have placed to replace lost phone number xkoxxxxxxxxx , I have waited a week for this to be delivered so contacted customer services who say that they cannot trace this order, find this strange, however to c...

diatonic2 by Investigator
  • 403 Views
  • 1 replies
  • 0 Helpful

Back orders

Ordered an Apple Watch se Nike , stated was in stock when ordered , received confirmation but now on back order , any estimate when these will be back in stock, otherwise is there a way to cancel .

MarkS68 by Visitor
  • 456 Views
  • 1 replies
  • 1 Helpful

Resolved! Can I change network before the actual end of my contract?

I was thinking in moving to another network that has 5G signal in my area. Do I need to wait until the end of the contract or can I change as soon as I have the message that I can upgrade? Unfortunately EE doesn’t have 5G in my area and I get mostly ...

Flavi92 by Visitor
  • 1649 Views
  • 1 replies
  • 2 Helpful

Order

How long does it take to wait for laptop to be delivered I'm waiting already 3 days and don't have any notification just only confirmed order and when trying to check tracking is shows it can show me right 

Moniaa by Visitor
  • 398 Views
  • 1 replies
  • 0 Helpful

Resolved! Where’s my order

I ordered my item a good few days ago and it says order confirmed - still awaiting order confirmation?  [mod edit: image rejected due to it containing personal information]

Can't enable apn on Samsung s21

Hi, can anyone help me with apn settings on my s21? It won't let me enable them. I can click on the apn and look at the parameters but as soon as I leave the apn menu it disables my choice again.Thank you in advance

Cookie16 by Explorer
  • 1095 Views
  • 4 replies
  • 1 Helpful

I want to use my SIM on two different phones

As i ride a motorbike for work, I want to have an older cheap phone for when I ride, using the same SIM and number on my other better phone at all other times.  Can this be done???  Both phones could be EE ones...

MattHe1 by Visitor
  • 5937 Views
  • 1 replies
  • 2 Helpful

Xbox series X delivery date

Hello, does anyone know a typical time frame for delivery? As I know some places will take a while to deliver

KeananPB by Valued Contributor
  • 1257 Views
  • 1 replies
  • 0 Helpful