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Returning my old phone

Colin_M
Visitor

New phone arrived last week. Waiting for jiffy bag to arrive to send back the old one.

Nothing arrived yet. Getting close to deadline.

Can't get through on the provided hotline number or standard EE customer care line to chase it.

Any advice to help?

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Colin_M   You’ll have to wait for it to arrive the returns package is coming from brightstar.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.