Samsung s21 ultra plus ear buds

[ghiliandaniel]

Hello so ive upgraded my contract and i got the new s21 ultra plus ear buds trough chat upgrade and the assistant said that i have to go somewhere on samsung to get my buds....but i don't really know how to do that and where.I need some help here.Thanks!

[BrendonH · Accepted solution]

You need to download and claim through the Samsung Members app

[ghiliandaniel]

Hy thanks ive allready got samsung members in my phone but i still can't find anything related to claiming them buds.Thanks!

[James_B]

Hi @ghiliandaniel,

Welcome to the EE Community. 🙂

You can claim your Galaxy Buds at 20203.samsungpromotions.claims/janpreorder.

Please see Samsung Galaxy S21 range pre-order offer and Gaming Unleashed bundle for more information.

Hope this helps.

James