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Samsung s21 ultra plus ear buds

ghiliandaniel
Explorer

Hello so ive upgraded my contract and i got the new s21 ultra plus ear buds trough chat upgrade and the assistant said that i have to go somewhere on samsung to get my buds....but i don't really know how to do that and where.I need some help here.Thanks!

1 SOLUTION

Accepted Solutions
BrendonH
Community Hero
Community Hero

You need to download and claim through the Samsung Members app


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below

View solution in original post

3 REPLIES 3
BrendonH
Community Hero
Community Hero

You need to download and claim through the Samsung Members app


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below

Hy thanks ive allready got samsung members in my phone but i still can't find anything related to claiming them buds.Thanks!

James_B
EE Community Manager
EE Community Manager

Hi @ghiliandaniel,

 

Welcome to the EE Community. 🙂

 

You can claim your Galaxy Buds at 20203.samsungpromotions.claims/janpreorder.

 

Please see Samsung Galaxy S21 range pre-order offer and Gaming Unleashed bundle for more information.

 

Hope this helps.

 

James