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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2662 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15600 Views
  • 51 replies
  • 65 Helpful

Upgrade from abroad issue "call on 0800 079 0531"

Hello everyone,  I'm trying to upgrade my 2 SIM plans for another year. Did it through EE app like i did for the past 4 years, but after an hour i received email saying: Your order is almost complete, we will have you up and running soon.We need a bi...

Egor94 by Explorer
  • 1181 Views
  • 4 replies
  • 0 Helpful

NO REAL HELP

I'm so fed up with EE. My Internet speed most days is 1Mb/s or less then it rises to 30+Mb/s instantly. I'm paying for 76Mb/sIt is IMPOSSIBLE to get through to an EE technician — there doesn't seem to be any facility to do this. Do EE technicians eve...

Can you pay for EE contract with a top up voucher

Hi I recently got some ee vouchers which I cannot return however I have an ee contract. Is it possible to use the top up voucher on my account and use it to pay for my contact. Thanks

MARVY1 by Visitor
  • 1561 Views
  • 2 replies
  • 3 Helpful

Resolved! Using same number in new phone

I have a new android phone bought for me from another supplier. It was not an upgrade. I have transferred the data and put my sim in but my number doesn't seem to have transferred over. What else do I need to do to use my number. The new phone did no...

Trish35 by Investigator
  • 1954 Views
  • 4 replies
  • 0 Helpful

Moving to the UK - ESim

Hello, I am planning on moving to the UK next month. I currently have an iPhone XR with an Irish physical sim card. I want to keep that sim and payment plan. But I also want to get a UK phone number and esim to make calls and use data. Can I order an...

Resolved! New pack no data?

I brought a payg pack with 60gb recently unfortunately my phone updated everything like mad and the 60gb was gone in a few days. So I've brought another 60gb pack today and still showing i have no data

Resolved! eSIM Question

I have 2 mobile phones one is my personal one and one is a work phone that I am trialing.  What I want to know is is it possible to have an eSIM and a Physical sim active for the same number. I don't want to have to swap the SIM card out of my person...

Smarthub and accessing WD My Passport for Mac

Am trying to attach my WD Passport to my hub so it is accessible from all Macs... it connects, I can see it in Finder, however, I cannot access any of the files.  The drive appears empty when connected to the Smart Hub.  If I link it directly to the ...

DonnaP13 by Investigator
  • 975 Views
  • 7 replies
  • 1 Helpful

Stopping All inclusive calls

Hello, I recently joined EE on the 14th April, with Fibre Broadband and All Inclusive phone calls. We have decided that in reality we do not need the 'all inclusive' phone call part of the package and therefore wish to cancell this part. I phoned EE ...

djg145 by Established Contributor
  • 413 Views
  • 2 replies
  • 0 Helpful