Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15529 Views
  • 51 replies
  • 65 Helpful

Resolved! Can I pay off the Fitbit I purchased as part of my plan?

It's currently tied in to my overall monthly payments. So my phone is £50ish and my Fitbit is £18 and I get billed the total of £78. I would like to pay off the fitbit in full, so that I just pay my phone monthly. Is this possible?

ddarko by Visitor
  • 1345 Views
  • 1 replies
  • 1 Helpful

Resolved! Cannot make or receive calls or texts

I haven't used my phone for around 2 years, I've just found it and switched it on but can't receive calls or texts. I can't top it up at the moment so am unsure if i can call out or send texts. I'm in the uk. 

Samsung galaxy 3 watch 4g

Hi. I have a new Samsung galaxy 3 watch 4g. When I go into the watch app and go to add a 4g plan for the watch. It doesn't tell you how much the plan is before you agree. Does anyone know the cost?

Sandy710 by Visitor
  • 312 Views
  • 1 replies
  • 0 Helpful

Resolved! Do I need A Second Plan For Apple Watch?

Hello everyone. I am in the process of getting a new iPhone and am interested in an apple watch as well. I am just trying to understand how data, calls and text allowance works between the two. The sim I will be using in the iPhone is unlimited for a...

matt459 by Contributor
  • 1657 Views
  • 2 replies
  • 2 Helpful

Cannot use brand new SIM

I have bought an EE SIM which arrived today. Want to check signal and quality. The letter that came with the SIM says "1. pop it in 2. join my EE 3. pay for your pack". I cannot see an option to pay and when I try to register my number it says "you c...

akist by Investigator
  • 782 Views
  • 14 replies
  • 1 Helpful

Osprey Y855 Firmware Update

Hi,I've just been given an Osprey Y855 and it has firmware version Y855_E1_01.11_09 on it which I understand is the factory release.  I've been told that there is a newer version available which is more stable, but when I click the Check for Update b...

Higgles1 by Investigator
  • 2574 Views
  • 10 replies
  • 1 Helpful

24m 5g sim only contract 160gb

Just upgraded to a sim only 5g 24m 160gb contract but it says in the small print only 80gb is available, surly this is not correct and goes against trading standards as ive signed up for  160gb????    Anybody else had this problem and did they rect...

Resolved! Account deactivated

Hi I cant access my account for NHS discount it keeps saying deactivated

Mandie61 by Contributor
  • 1458 Views
  • 11 replies
  • 0 Helpful

Changing the router's management port

Hi there, so recently I decided to try and port forward a webserver onto my public IP (broadband IP). However every time I enter this IP into the web browser, it takes me to my router's admin panel.  Is there a way to change the IP that the panel is ...

Sceptor by Explorer
  • 1136 Views
  • 8 replies
  • 2 Helpful