Re: Order tracking: pay monthly orders

Chrisandanita
Explorer

I placed an order for a iPad mini on Monday and not heard anything since no email or text about delivery not even got a order number 

3 REPLIES 3
Jon_K
Former EE Employee

Hi @Chrisandanita.

 

Welcome to the community.

 

Can you check your junk/spam folders to see if you got a confirmation email?

 

Have you had a text from DPD?

 

Jon

Hi I’ve been checking spam and inbox since Monday still nothing and I’ve had no text from dpd 

Jon_K
Former EE Employee

Thanks @Chrisandanita.

 

I'd recommend giving our Customer Care team a call so they can access your account and give you an update on your order.

 

Jon