Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2661 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15588 Views
  • 51 replies
  • 65 Helpful

Resolved! Re: sim upgrade

I am at the end of my contract and bought a new phone outright and switched to a SIM only contract at the end of last month.  Plan is correct on my EE.    I have been charged old rate today as of nothing has happened.  Does it take a month to process...

Re: Spam and phishing - How to stay safe and report it

I have reported my huwaei p30 lost and stolen but I have a new phone and it is still registered with this current number. The number is xxxxxxxxxxx. This is my mobile which I want to use on my new Microsoft surface duo   [mod edit: please do not post...

Zenita by Explorer
  • 422 Views
  • 3 replies
  • 2 Helpful

Resolved! Not given what I am paying for

I have just taken out a new contract with 160GB of data but the app and website only say I have 80GB?? Why is this?

MartyA by Explorer
  • 1271 Views
  • 3 replies
  • 1 Helpful

broadband cuts out if use TV and Mobile

if i have my tv on watching say netflix... then turn on internet on mobile , then the tv connection stops and i get "no internet" msg...then if i turn mobile internet off, tv returns. same with the PC... I can only use one at a time if want connectio...

J8ird by Investigator
  • 960 Views
  • 11 replies
  • 5 Helpful

EE_ESIM WiFi network near EE shops

Hi,I have recently seen a new open network called "EE_ESIM" popping up near EE shops as well as the "EE_Customer" network.Is this network for setting up an ESIM while in the shop, or is it a second public network?

Resolved! Can't get EE call centre to unlock my Huawei B525s-23a

i've rang EE three times now to get them to unlock my Huawei B525s-23a mobile broadband router . I get a different answer each time i ring ranging from "it can't be done"to "i'll contact the relevant dept and they will be in touch" which obviously ha...

Delivery timings

I’ve arranged my upgrade online as they had little stock in the shop.With free delivery. I work full time. None of the delivery slots is when I’m home, other than waiting a whole week and paying £5 for a whole day Saturday slot. And they won’t let me...

KateAP by Visitor
  • 358 Views
  • 1 replies
  • 1 Helpful

M roubter flashing yellow for no reason

My Router or internet is not connecting for no reason. It just suddenly decided not to work. I paid for this so I could have a real service. I pay ridiculous amounts of money for this internet and i cant even have it?!

Advent37 by Explorer
  • 1741 Views
  • 5 replies
  • 2 Helpful

Ordered iPad Pro in may!

Hi, I ordered an iPad Pro back in may! I keep getting updates to say it’s coming soon “great news your iPad is coming soon” yet nothing! I have had my last one on June 3rd it’s a joke it’s now 4th July!  please can you let me know what’s happening?  ...

Chloebo26 by Investigator
  • 613 Views
  • 3 replies
  • 4 Helpful