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Community Activity
Charity Raffle Request
HelloI Will be running the London marathon in 2026 for MS UK and as part of my fundraising campaign to raise at least £2400, I will be holding a quiz night with a raffle. I was wondering if EE would be able to offer a donation at all for a raffle pri...
Orange Sim Card
Hi, my father has an old (very old!) orange SIM card that he is using in a Nokia phone. The problem is someone in his work gave him the sim about 20 years ago so the sim isn’t registered in his name and he’s not really sure what name it’s registered ...
Resolved! End contract
How do I end my contract with EE. I’ve tried messaging on the app but it’s not letting me go through and not letting me start a new conversation either. I use a virgin media broadband and would like to just use the mobile plan now as it saves me more...
Smart 5G Hub - No Upload Speed & Constant Connection Drop Off
Hi all,I’ve been with EE for some time now and while the service has occasionally been patchy for a day or two, over the past month it has become close to unusable. We are using the Smart 5G Hub, while download speeds are generally strong (between 30...
No sim-no service on my phone. Cant ring ee for support. Please help
Can somebody from ee please help. Both my wife and me are getting the same no sim-no service message on the top of our screens. We've tried everything that the tech guy told my wife to do about a week ago, with no joy. My wife's phone hasn't been wo...
Return
I have purchased a PS 5 pro two days back I didn’t opened it now how to return it what’s is way and process to return.
5G Smart Hub - connection keeps dropping, ping shows 3.9% packet loss
We've had 5G broadband from EE for about 9 months now. I don't know if EE did a software update (the system log on the Hub is useless, only noting when you've logged in) but our connection has in the past few days gone from being rock solid to total...
How to contact Channel Returns
Hi, can anyone advise how to contact Channel Returns?I phoned 150 and the person I spoke to said I need to phone 0800 079 01 03, but when I phone that it just takes me to the exact same menu as 150I want to cancel a contract I have had for less than ...
Upgrade
I upgraded today but seems to have lost my discount now - please can you help I have two phone numbers mine and my sons
