Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Ordered iPad Pro in may!

Chloebo26
Investigator
Investigator

‎04-07-2021 06:22 PM - last edited on ‎04-07-2021 08:52 PM by Skilled Contributor

Hi, I ordered an iPad Pro back in may! I keep getting updates to say it’s coming soon “great news your iPad is coming soon” yet nothing! I have had my last one on June 3rd it’s a joke it’s now 4th July! 

please can you let me know what’s happening? 

my order number was: xxxxxxxxx

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎04-07-2021 08:29 PM

@Chloebo26  This is a public forum that doesn’t have access to your account or orders you’ll have to call customer services for this.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Northerner
EE Community Star
EE Community Star

‎05-07-2021 05:24 AM

Hi @Chloebo26 

 

Because of the CPU shortage, no chips, no raw materials, no shipping containers, backlogs of goods to be shipped....the list goes on. This is why you cannot easily obtain games consoles or more high end consumer electrical items. 

 

You'll just have to wait and keep watching the order tracker. 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Schockwave
EE Community Star
EE Community Star

‎05-07-2021 12:26 PM

@Chloebo26 , One way to find out what is happening with your order, is to ring customer service to find out when you can expect delivery, also you did not mention what size storage and whether it was the silver or space grey, but best place to find out is by ringing customer service.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
Related Content