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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2856 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15991 Views
  • 51 replies
  • 65 Helpful

change payment card for pay as you go pack

How do I change my payment card for my pay as you go monthly pack?  There doesn't seem to be any straightforward method.  Do I need to stop the monthly pack with the old card and then start a new one with the new card?  Thanks!

Resolved! Access controls are now managed using the My EE app.

Just logged into a brand new EE smart router to setup access control and its not there and says on the My EE app but cant find it there and called 150 and they dont know either where its gone has anyone found it please ?

Help please

Hi All Can anyone help.I am in Turkey. I have my Samsung Galaxy A21s mobile. My problem is i cant receive texts on it or even calls. This is a problem as i am trying to sort my Barclaycard payment out. I can and have all my details but they need to s...

Keith72 by Visitor
  • 538 Views
  • 1 replies
  • 2 Helpful

Resolved! Problem activating new PAYG SIM (in UK)

Yesterday morning I received a brand new PAYG SIM card from EE, after ordering a £20 PAYG pack online. I have never been with EE before - I am switching from another provider. The instructions on the letter are:1. Pop it in2. Join my EE3. Pay for you...

TyraXoS by Explorer
  • 2209 Views
  • 6 replies
  • 7 Helpful

Upgrade

I am due a standard upgrade but my contract officially runs out in August.  Can I go to a third party provider as long as it is still with ee or do I have to wait till august

Paulc9 by Investigator
  • 352 Views
  • 2 replies
  • 1 Helpful

My order

Hi. I order today a samsung book go and i still didn't get any email with confirmation. 

Cinek by Explorer
  • 417 Views
  • 3 replies
  • 1 Helpful

Any time upgrade unless you spend a fortune

I'm so annoyed with EE... I'm almost certainly leaving in a few months. I want to upgrade anytime to a Samsung s21 ultra... but I can't because I spend £100 a month, in fact my monthly bill is £250. I'm told o can't upgrade because EE don't done any ...

Alpeters by Established Contributor
  • 551 Views
  • 7 replies
  • 3 Helpful

Account Suspended

Hi, My account has been suspended due to overdue bills. I want to pay the bills but I am unable to access the payment page both on my phone app as well as using the EE website. I am currently not in the UK and wasn't able to keep up with the payments...

kilyasaa by Investigator
  • 660 Views
  • 6 replies
  • 1 Helpful