Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2661 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15588 Views
  • 51 replies
  • 65 Helpful

Series 4 apple watch unable to load data plan

HelloMy data plan has suddenly disappeared and despite several attempts with tech support over the past 2 days to remove and re add a data plan, my watch still is unable to download the e sim/ configure a data plan. Can any one advise me please?  For...

MR27 by Explorer
  • 628 Views
  • 3 replies
  • 0 Helpful

Re: Reduced data payg

Received from @Bev54 by PM, posted in the open...   I have had a payg £15 pack for 8 years, rang ee today as I needed more data, a lady at ee offered me a sim only for £14 and it would give me 150mb every month, I have been on my ee account and it sa...

bristolian by EE Community Star
  • 668 Views
  • 3 replies
  • 4 Helpful

Help us improve the EE Community Blog

Good morning everyone,   We would very much like to relaunch our Community Blog and begin providing regular content for all our members.    What better way to start than understanding what sort of content you would like to see.     If you can spare 2...

Sean_D by Former EE Community Manager
  • 1662 Views
  • 2 replies
  • 8 Helpful

Admin password for EE hub

Hi, So I have a particular situation where someone in my household will reset my admin password for the hub using the password override option.The smart hub is unfortunately located so i am unable to move it.Is there anything I can do to prevent him ...

Addons error purchasing

I have been purchasing an add-on and have top-up £15 already. I am experiencing issues purchasing an addon it always prompt me addons error purchasing try again later. Anyone can help sort this out?

feanne by Visitor
  • 593 Views
  • 1 replies
  • 1 Helpful

superfast fibre broadband

How can the semi-detatched house I'm moving to be capable of only 3mb/s, but the house next door can achieve 61mb/s?

98psmith by Investigator
  • 1080 Views
  • 12 replies
  • 4 Helpful

Download speed plummets intermittently

Hello For around two weeks my download speed has been intermittently dropping to between 0.11 and 4.19 mbps, when it's usually at the the 52mbps mark.  I'm hoping for some advice interpreting my router stats and speed checker results before contactin...

JJGlebe by Contributor
  • 708 Views
  • 6 replies
  • 6 Helpful

Can't connect to new EE Wifi underground

Phone details:pay monthly accountOnePlus 5T A5010 running on Android10 and OxygenOS 10.0.1 I have never been able to connect since the new Wifi was rolled out earlier this year. I used to be able to connect automatically without issue prior to the up...

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Texts to EE not delivered

I'm having problems with my smart hub wifi, the broadband is fine for all wired devices :- iMac, PS5, Sky, but anything wireless like iPad & iPhone (there's only 2 connected to wifi) takes an absolute age to connect if at all, if I turn wifi off and ...

GeneHunt by Investigator
  • 1135 Views
  • 10 replies
  • 5 Helpful