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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2471 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15086 Views
  • 51 replies
  • 65 Helpful

Access to EE Perks

Good afteroon! I am trying to log into the EE perks site but I currently don't have access to my work email anymore to retrieve a password reset link. (I have changed NHS trusts so have a new email address, no longer have access to my previous email ...

Rh88 by Explorer
  • 381 Views
  • 3 replies
  • 1 Helpful

paid £10 top up, but no credit

On Thursday last week I paid a 10£ top up to get the usual pack (GB, texts and minutes); however, 5 days later I still don't have the pack loaded on my phone. I send the text to AL and it comes back saying have a 10£ credit but how do I get that be t...

DNS and default gateway change with no internet

I have a problem with my router where the default gateway and DNS server is different than before. I get no Internet now and it only works when I reset it or manually set dns server on each device to 8.8.8.8 Default gateway is 172.16.11.82And DNS ser...

Anony2565 by Investigator
  • 2638 Views
  • 20 replies
  • 1 Helpful

Moving data to a new iPad

I’ve just changed my SIM to a new cellular iPad mini and I don’t have access to my mobile data. When I go to settings, mobile data there is no EE option and when I choose ‘other’ a scanning window opens up. I’m not sure what I have to scan. I presume...

Lda1 by Explorer
  • 387 Views
  • 3 replies
  • 1 Helpful

Direct debit

For the third time in three months EE have failed to collect my direct debit and have suspended my service.   This started when a direct debit failed some months ago- I only found this out when my service was suspended.  I paid the bill and asked the...

Pamm1 by Explorer
  • 405 Views
  • 4 replies
  • 0 Helpful

Films

Has anyone seen any decent films lately,  ?

Up grade

My ee app is saying I can upgrade for £100 but will not let me order any phone any advice. And I have another line that say I can upgrade for 100%free but does not let me do it ????

Cancelled contract when it ended but still being charged

I cancelled my tablet contract as it was coming to an end and did not want to renew. I've been charged 33 pounds on top of my phone bill, twice since then. But i was not aware I would be charged and for what reason, I thought maybe once, but its happ...

Jas1242 by Explorer
  • 1584 Views
  • 3 replies
  • 0 Helpful