Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15518 Views
  • 51 replies
  • 65 Helpful

Unlimited data pass

Hi, I just add an unlimited data passa on mu current package and it says that I will pay 10£ extra.I payed 20£ for this and it shows me that the next month they will take more 20£. So I just want  to cancel this. 

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S21 - No Sim Card Detected when pressure applied

So i've had phone/contract (S21 5G) roughly 4 months Long story short i have started to get this error when all and any pressure is applied to the front/back of the phone near the sim card. First noticed when case was on, thought that was the issue, ...

Tommyjw by Investigator
  • 553 Views
  • 1 replies
  • 0 Helpful

Nhs perk

Hi I am looking to upgrade but would like to use the nhs perk please. How do I get a code? many thanks sally

Salste by Investigator
  • 345 Views
  • 1 replies
  • 0 Helpful

Upgrading from FTTC to FTTP

Hello folks. I'm with EE for my home broadband and a 18 month contract that ends in July 2022.Openreach have just finished installing the full fibre network and have emailed saying the service is now available. The fibre between the pole and home and...

Richlee81 by Investigator
  • 1000 Views
  • 10 replies
  • 1 Helpful

EE changed daughters number

Bit of a complicating one. My daughter has a iphone, had the same number years and we pay £10 a month for calls / data etc on a direct debit.Unexpectedly last night her mobile number changed. A number once in the middle of her mobile number was now a...

Ajones2 by Investigator
  • 1841 Views
  • 16 replies
  • 1 Helpful

Fibermax in new area

I have received today an email saying that openreach upgraded my area to gigafast speeds, I would like to stay with EE and upgrade but how long I will have to wait for fibermax? Currently only BT and ZEN shows ability to connect me? Is it a matter of...

BoBi by Investigator
  • 597 Views
  • 5 replies
  • 0 Helpful

Pawfit tracker

We have a new Pawfit tracker that works in nearby villages but as soon as we come into our village it looses its signal even though we have a new 4g sitein the village. It also has 2g on the site. Phone coverage is strong but Pawfit won't pick up the...

TrevorH1 by Investigator
  • 793 Views
  • 10 replies
  • 0 Helpful

Spam voicemail text

I am getting spam voicemail mail text from different numbers . I block them each time they come through they have a website also attached to the them. Need help please

Nelly71 by Visitor
  • 2292 Views
  • 13 replies
  • 5 Helpful

I just bought a new sim yesterday

Hi there,I’m new here. I just got a new sim yesterday evening, new to the UK and I’m trying to set up the new sim in my phone. Now the problem is my phone keeps displaying “no service” since I put it in yesterday. I have taken it out and reinserted m...

Kurry by Visitor
  • 355 Views
  • 1 replies
  • 1 Helpful

Upgrade issues

Hi, I’ve been looking at my EE app as I know that I am coming up to a free upgrade and have received this message which also appears on the website. During the first lockdown my phone died on me and I had to change it to the one that I have now which...

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