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How on earth do you log in to Apple Music with Smart Benefit

Sconnie86
Investigator
Investigator

‎26-08-2021 11:13 AM

Just received my confirmation of my upgrade. Also a text saying my Benefit is now active and to follow the link to verify my account. Click the link asks me to open the app...I do this and it just keeps asking me to log in....Can anyone advise how to get the 6 months free. I am going crazy and getting nowhere! 

0 Helpful
2 REPLIES 2
Christopher_G
EE Community Support Team

‎26-08-2021 01:39 PM

Hi @Sconnie86

 

Welcome to the community.

 

Could you try clicking the link when connected to and not connected WiFi, just to see if the link works?

 

Are you using an iPhone?


Chris

0 Helpful
Chris_B
EE Community Star
EE Community Star

‎26-08-2021 01:52 PM

@Sconnie86  Have you created an Apple account ?  You need this for the  Apple Music smart benefit to be applied to your Apple account.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.