iPhone 12 Pro Max back order

[RJWilliams]

Hi,

I ordered a iPhone 12 Pro Max in Graphite 128GB on Tuesday , and was told I should have it by Wednesday, but now it shows out of stock?

Does someone have a timeframe for when they will be arriving back in?

[Leanne_T]

Hi there @RJWilliams

Thanks for coming to the community. 

The iPhone 12 Pro Max 128GB in Graphite, is currently showing 'Order now. We’ll deliver to you as soon as we receive stock from our Supplier' 

As soon as have received your order from the supplier, DPD will contact you to let you know when this will be delivered. 

Leanne.

[RJWilliams · Accepted solution]

Hi Leanne,

Just got off the phone to support and they advised it may be out for a while. I've cancelled and re ordered in blue instead. Thanks anyway.

[Leanne_T]

Thanks for coming back and letting me know @RJWilliams

Leanne 🙂

[RJWilliams]

@Leanne_T Sorry to bother you again. I got off the phone to customer service but didn't provide me a tracking code. Would you be able to send me it over to make sure the order processed correctly?

[Leanne_T]

No problem @RJWilliams

We don't have account access on the community to get these details for you, if you give us another call on 150 the team will be happy to help 🙂

Leanne.