cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

cant get a pac code and cant contact ee

btbartek
Investigator
Investigator

hey im trying to transfer my number but ee wont let me: i tried calling 150 which leads to a message telling me i cant contact or the contact doesnt exist, i tried doing it through the website and it doesnt work, and i texted for the pac code through the given number and im told to call 150.

 

please can anyone help me out here.

7 REPLIES 7
Chris_B
EE Community Star
EE Community Star

@btbartek   You’ve been asked to call 150.  No one here can get your pac code for you.   You need to do as requested.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

would be happy to call them, but as i said every time i did i get an automated message telling me that the number isnt available or doesnt exist.

Leanne_T
EE Community Support Team

Hi @btbartek

 

Thanks for coming to the community. 

 

Is the number still active on the EE network? 

 

You can call 0800 956 6000 and no number should be needed 🙂

 

Thanks.

 

Leanne.

yes its still active, ill give that number a try

 

Leanne_T
EE Community Support Team

Let me know how you get on @btbartek

 

Leanne 🙂

thank you very much this number worked and all is sorted.

Leanne_T
EE Community Support Team

Thanks for coming back and letting me know @btbartek 🙂

 

Have a lovely evening. 

 

Leanne.