cant get a pac code and cant contact ee

[btbartek]

hey im trying to transfer my number but ee wont let me: i tried calling 150 which leads to a message telling me i cant contact or the contact doesnt exist, i tried doing it through the website and it doesnt work, and i texted for the pac code through the given number and im told to call 150.

please can anyone help me out here.

[Chris_B]

@btbartek   You’ve been asked to call 150.  No one here can get your pac code for you.   You need to do as requested.  

[btbartek]

would be happy to call them, but as i said every time i did i get an automated message telling me that the number isnt available or doesnt exist.

[Leanne_T]

Hi @btbartek

Thanks for coming to the community. 

Is the number still active on the EE network? 

You can call 0800 956 6000 and no number should be needed 🙂

Thanks.

Leanne.

[btbartek]

yes its still active, ill give that number a try

[Leanne_T]

Let me know how you get on @btbartek

Leanne 🙂

[btbartek]

thank you very much this number worked and all is sorted.

[Leanne_T]

Thanks for coming back and letting me know @btbartek 🙂

Have a lovely evening. 

Leanne.