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Spam voicemail text

Nelly71
Visitor

I am getting spam voicemail mail text from different numbers . I block them each time they come through they have a website also attached to the them. Need help please

13 REPLIES 13
Chris_B
EE Community Star
EE Community Star

@Nelly71  EE can not stop someone from calling you.     And blocking a number will make that number go straight to voicemail as that’s how it works. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Doris51
Explorer

I’m getting these scam text messages too (which includes website links)and each one has come from a different mobile number. I keep blocking each number but am getting one several times an hour - does anyone know how to stop these? 

James_B
EE Community Manager
EE Community Manager

Hi @Doris51,

 

Welcome to the EE Community. 🙂

 

You can report spam text messages by forwarding them to 7726.

 

For more information, please see Spam and phishing - How to stay safe and report it.

 

Hope this helps.

 

James

Thanks James

James_B
EE Community Manager
EE Community Manager

No problem @Doris51 🙂

 

James

I'm also receiving these, sometimes two each day. I've reported them each time and then blocked the number but it's not stopped them. Each time it's from a different number. 

Christopher_G
EE Community Support Team

Hey @HeyHey1.

 

Welcome to the community.

 

Thank you for reporting these. How long has this been happening?

 

Chris

 

 

I’m also getting these. 3 on Friday, 2 yesterday and already 2 today. All reported. It’s really annoying. 

Hi Christopher

 

Thanks.

 

On my phone I can see that I started reporting them to 7726 on 2 May 2021.

 

On an iPhone it's quite a pain going through the motions of:

 

  • forwarding the text to 7726;
  • clicking through menus to obtain the number;
  • copying the number;
  • sending the number to 7726 as the reply requests;
  • blocking the number; and
  • deleting the text.

HH