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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2649 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15520 Views
  • 51 replies
  • 65 Helpful

Pay bill online

Since switching to EE in September 2020, I’m unable to pay my bill online. An error message always shows as “sorry we are unable to complete your request”. This happens regardless of which server I use. It happens on the app and on the website. It ha...

Empress by Investigator
  • 579 Views
  • 5 replies
  • 5 Helpful

Resolved! NHS DISCOUNT

how can I register in EE perk to get NHS discount

shiji by Explorer
  • 1953 Views
  • 7 replies
  • 1 Helpful

Changing mobile data plan if the contract expired

Hi, I currently have the following mobile data plan: EE SIM Promo 12m 20GB £21 which is 12 months long and expired on the 17 October 2019. Why am I still being charged for the service if it expired? Is there anyway I could opt out of the current data...

brlvk11 by Visitor
  • 431 Views
  • 1 replies
  • 1 Helpful

Automatic upgrades to data/minutes allowance to Pay-as-You-go

I have received notification that data allowances are being reviewed and increased.With previous increases I was not advised and it was only by random chance that I discovered that the Data Allowance had not just increased once but three times since ...

FredHugs by Visitor
  • 363 Views
  • 1 replies
  • 1 Helpful

Data Add On gone wrong

Hi,I recently purchased a data add-on. It was advertised as 3gb for £6. But when I made the purchase it charged me £10 and only added 1gb onto my data.Can someone help me with this? Thanks in advance.      

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HRB16 by Explorer
  • 679 Views
  • 5 replies
  • 0 Helpful

EE website

Am I unlucky or is the EE website pretty poor? Whenever I use it there always seems to be something broken. Just been trying to order a tablet for my daughter but I keep getting redirected to the "upgrade your phone" page. I don't want an upgrade, I ...

miikepend by Investigator
  • 381 Views
  • 2 replies
  • 1 Helpful

Cannot Reach EE on Phone from Abroad

I am a PAYG subscriber currently abroad in the USA and have tried all the numbers on EE's website namely  ++++ Calling from EE landline            07953 966 250 From another provider             0800 079 85860207 362 0200++++ The first number rings i...

Samsung galaxy watch4 on FIIT

Hello. I bought galaxy watch4 with Fitness + offer to get 24 months on Fiit. When I'm trying to get a fiit code I'm getting a message back that I'm not eligible...

Inez1403 by Investigator
  • 527 Views
  • 4 replies
  • 2 Helpful

Re: Mental health

Sorry to say but EE don not care about the mental health of there customers. They use this as an advantage. 

MrRMP by Visitor
  • 487 Views
  • 2 replies
  • 0 Helpful