Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2661 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15588 Views
  • 51 replies
  • 65 Helpful

Notifications whilst on silent recent update

Thought I would try and help people.   My phone has had an update from apple (iPhone 11) and since this texts and notifications have been coming through on silent ….. fix …… go into contacts and the person who you got a text off … then a new box has ...

Leef1295 by Explorer
  • 457 Views
  • 3 replies
  • 1 Helpful

Resolved! 'You don't have any data'

I currently have a 200GB monthly plan and this current month, I haven't used any data, however, when I go onto MyEE, it says 'You don't have any data'. I don't understand how this could be since I haven't used mobile data a single time in the past mo...

TST48 by Investigator
  • 1475 Views
  • 5 replies
  • 0 Helpful

Debit card

How to change a debit card in my account! I can't find the bills and payments button on the ee website or app

Resolved! Returns pack still not received.

I upgraded my phone on the 10th of August. I never received a returns pack for my old phone within 7 days so I called EE on the 17th of august, they said a new one would be sent out. It’s now been a month since I upgraded and I’ve still had nothing s...

Resolved! New phone

Bought a new galaxy A52s,  went to pay bills online , saying bad server wont let me pay ???

Kevlar56 by Visitor
  • 956 Views
  • 1 replies
  • 0 Helpful

Download Speed

My speeds live up to the estimated speeds (give or take a few Mb), but I wondered why my speeds are so low when people next door can get double my speeds and some people I know can get nearly triple in the same area. Is there a way I can improve this...

New iPhone Pre-order

Yeah we all know, what new iPhone will be announced on 14th September. But I want to clarify, how I should make preorder new one, if I need trade my old one at store? Anyway I can make preorder to get on first day when it will be launched on 24th? 

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maxon_uk by Established Contributor
  • 833 Views
  • 1 replies
  • 0 Helpful

Stock uodate

Hello all, can anyone help me. I have placed an order upgrade for the Samsung s21 ultra.  Told there was a delay unsure hiw long for? 

Resolved! Accounts

I've just tried to create an account to top up my nan's phone online at anytime, I've created a Gmail and registered her details for the account however it wont accept her mobile number even though she received the code and we entered it correctly......