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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2649 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15521 Views
  • 51 replies
  • 65 Helpful

Resolved! prob;lems upgrading

i have tried for a while now and keep getting this problem when i try to upgrade   even though website says i can upgrade and ive also text up to 150 and still says i cn upgrade but cannot   it looks like there are no suitable plans available for thi...

Resolved! Living in Germany

I live in Germany but have kept my UK phone number on my EE PAYG phone. If I buy a new phone in Germany, can I simply transfer my SIM to keep my contacts and EE services?

rabatat by Investigator
  • 1131 Views
  • 2 replies
  • 1 Helpful

Getting a deserved refund

Hello, how do I go about talking to someone sensible who can sort me a refund out? back in November my contract from an old IPhone 7! Was due for upgrade, so I upgraded it to an iPhone 11 which took my £43 a month contract up to £56. so my new phone ...

Galaxy watch 4g and phone data plan

Is there a way that I can add my new galaxy 4g watch to my current phone plan without creating a new number for it?  I get it has its own sim but it seems like it kinda defeats the object if my watch doesn't ring when my phone is left at home and my ...

Sudders by Investigator
  • 2826 Views
  • 9 replies
  • 0 Helpful

EE Perks Login issue

Hi I cannot and have been able to log into the perks site.  I registered a number of years ago and now i am looking to move away from Three, i tried logging into perks but it fails.  I tried reseting the password but an email is never received I even...

Rich3236 by Investigator
  • 426 Views
  • 5 replies
  • 0 Helpful

Re: EE business deals

Same with their personal plans. Guess they are already happy with their market share and want to concentrate on getting the most profit from their plans with little included as standard. But signal is everything and EE know this and they have a reput...

Feargal by Visitor
  • 305 Views
  • 1 replies
  • 0 Helpful

Upgrade

I have placed an order for an upgrade with an upfront fee of £30. The £30 has been taking however I have received no email or even confirmation on the website following the purchase. What does this mean? 

Sim card

I’ve just got a new replacement SIM card, I’ve put it in my phone but it is not registering?? I’ve had to connect to wi-fi  does anyone know how to activate the new sim please

S21 order and trade in!

I ordered the S21 (128GB, violet) on the 3rd of September with an agreement to trade in my S20. The date I have to return the S20 by September 25th, otherwise they'll add £150 to my bill. However I've not received any idea of when my new phone will a...