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Upgrade

Stephenjames21
Visitor

I have placed an order for an upgrade with an upfront fee of £30. The £30 has been taking however I have received no email or even confirmation on the website following the purchase. What does this mean? 

2 REPLIES 2
Kirigaya_Kazuto
Star Contributor
Star Contributor

The confirmation is likely not instant (even if it should be) wait 24 hours and you should have it

Christopher_G
EE Community Support Team

Hi @Stephenjames21

 

Welcome to the community.

 

Have you received a confirmation email yet?

 

Chris