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Sim card

Lukeshu2029
Explorer

‎13-09-2021 10:46 PM

I’ve just got a new replacement SIM card, I’ve put it in my phone but it is not registering?? I’ve had to connect to wi-fi  does anyone know how to activate the new sim please

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎13-09-2021 11:01 PM

Follow activate your new SIM

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Lukeshu2029
Explorer
In response to XRaySpeX

‎13-09-2021 11:33 PM

Ive done that   But it’s still coming up just the wifi and no phone signal ! 

0 Helpful
Jon_K
Former EE Employee
In response to Lukeshu2029

‎14-09-2021 08:04 AM

Hi @Lukeshu2029.

 

When did you register your SIM? It can take up to 24 hours to activate.

 

Can you try restarting your phone?

 

Jon

0 Helpful