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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2471 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15086 Views
  • 51 replies
  • 65 Helpful

Apple Watch phone number.

Hi, I purchased an Apple Watch on the family plan for my wife who is on 3, her mobile phone contract is nearly up and she is wanting to join EE so would it be possible to get the same number as her Apple Watch on her new mobile phone plan in about 2 ...

Question about new contract

Hi i can do now flexi upgrade - i need to pay 95£ and cost of new phone and i can get new contract on 25 december - so literally in few days i can do standard upgrade - 2 months before contract ends i just want to ask if i can do this upgrade in shop...

Why am I being overcharged

Hi I have been with ee for a while now my monthly bill was £27.99 a month but eventually it was ending up being more and I need to get it fixed its costing to much!!

Sue387 by Visitor
  • 254 Views
  • 2 replies
  • 0 Helpful

ALREADY CHARGED BUT BILL DOUBLED

A direct debit was taken out of my account on the 23rd of November and another on the 31st. One was refunded but apparently EE took it as me not paying by bill at all so now it’s twice what it should be for the month and says it’s overdue payment so ...

Upgrade broadband

Hello all we have 74 broadband download speed internet wanting to go to 900/500 one but I can't see anywhere to try upgrade, when I click change my plan it takes me to search a postcode which tells me I all ready have broadband

Goodbye

I tried so hard to joinEE made life difficult at every turn. I had two contracts for over 20 years with voda and came to ee for the better signal. after failing a credit check, Laughable, £35k job, no bad debt and a credit score of 996. im offered no...

nicksuch by Contributor
  • 670 Views
  • 3 replies
  • 5 Helpful

Change device colour

Just ordered an tablet, was so happy. Then I realised it was the wrong colour. How do I change the colour before it gets delivered. Been trying to call EE offices are closed. 

Kingkofi by Visitor
  • 640 Views
  • 1 replies
  • 1 Helpful

Last line not available

 Hi i just tried to call one of my family relatives and I got a message saying last line not available use current line what does that mean 

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Rjpaul by Visitor
  • 770 Views
  • 1 replies
  • 0 Helpful

Smashed iPhone, insurance claim

Hi, I’m currently on holiday in Barbados and have smashed my iPhone to the point where it is unusable. I arrive home tomorrow (21/12/21) and need to get a new phone sorted ASAP. I have phone insurance with EE and need to get this between 21/12/21 -  ...

Calmaz93 by Visitor
  • 1134 Views
  • 2 replies
  • 1 Helpful