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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

Resolved! Switching to SIM only after minimum contract period

My partner’s SIM + phone minimum contract length is soon to be reached, and she is looking to switch to a SIM only plan following this. She also has an NHS discount which I’m aware can only be applied online. In terms of navigating this transition fr...

clonzana by Explorer
  • 997 Views
  • 3 replies
  • 1 Helpful

Geekbench and Passmark scores half of other same model scores

Hi, been noticing my s21 can't keep it above 90 fps  in most games and the performance has been just ok which is not what I would expect from a new device, run benchmarks quite a few times with geekbench and passmark and my scores  are half of what o...

Angelos91 by Investigator
  • 386 Views
  • 4 replies
  • 0 Helpful

iPhone 13 delivery

iPhone 13pro max according to EE order tracking I’m getting it tomorrow …..as I was informed on ordering….text from dpd….tacking says picked up from ee at 4pm but not being delivered till Monday….. what happened to next day delivery on day of release...

Mringram by Valued Contributor
  • 1628 Views
  • 13 replies
  • 0 Helpful

Order confirmed and can’t get through

I’m new to EE ordered a phone last night, all confirmed then this morning I get an email saying I need to contact them for more info?! My order number doesn’t work and they’ve taken money out of my account. I’m trying to ring the number they’ve sent ...

Unable to track my order for iPhone 13.

Hi, I have ordered iPhone 13 pro max and a mail is received saying I need to call on some numbers as yes need extra details.However, on calling on that number none is picking it up. Moreover, I can't track my order busing the order reference number a...

Kenosis by Investigator
  • 643 Views
  • 6 replies
  • 0 Helpful

NHS PERKS

HiI have seen other struggling g to access the NHS perks that was messaged to them but unable to find an answer as to why they were unable to access it.I tried to access when I first got the message but unable to login and keep keeping a deactivated ...

Resolved! Unhappy with upgrade

Hi all. Sorry if this is in the wrong section but I recently upgraded from my Samsung S10+ to the Samsung S21 and I'm slightly unhappy with the phone. It looks and feels exactly the same as my old phone and I'm a bit disappointed so I was wondering i...

Resolved! Pay Monthly Sim expiry

Hi there  I have a pay monthly number/sim. I am currently in the UAE and will be here for the next 4 months. I have been using my phone using wifi only (no data or calls) and would like to keep doing this however I am wondering if my SIM card will be...

baelien by Visitor
  • 1480 Views
  • 2 replies
  • 1 Helpful

Samsung s21

Good morning allI ordered the Samsung S21 in store on the 8/9/21 and today 26/9/21 I haven't received any news or phone.Contract was made in store, although no confirmation email was sent. I was provided a pre-order number and a 7days until dispatch....