Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2651 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15551 Views
  • 51 replies
  • 65 Helpful

Fibre Max 900

I’ve place an order for Full Fibre 900 Max. I’m curious about the install and what equipment (Router etc..) you get. 

Wez19 by Explorer
  • 851 Views
  • 7 replies
  • 1 Helpful

Yellow light on Smart Hub light

Hi, I have super fast broadband with a smart hub which has been working fine up until the last few days. It’s now losing connection all the time and the light is yellow, it may work for 10 mins after restarting the hub but then drops and goes yellow ...

Chelsieb by Visitor
  • 15273 Views
  • 2 replies
  • 0 Helpful

Unable to use credit

I have 495 minutes, unlimited texts and 3.8GB remaining until 01/11/2021 for my £10 Pack but am unable to send texts or make phone calls. Why is that?

ECW by Visitor
  • 354 Views
  • 1 replies
  • 1 Helpful

Iphone 13 Pro Max

I have ordered iphone 13 pro max about three weeks ago and still not got it yet. Any reasons?

s NNTP (newsgroups) speed limited at any time ?

Apparently NNTP isn't traffic-managed : https://ee.co.uk/content/dam/ee-help/help-pdfs/ee-broadband-traffic-management-policy.pdf My NNTP provider gives me a speed of 50Mbps, but i'm only getting 16. Download speeds of all other protocols are great. ...

blipblop by Established Contributor
  • 639 Views
  • 5 replies
  • 3 Helpful

EE perks

I work for the NHS, I have used the unlimited data since COVID. when trying to log into EE perks in order to get discounted contract plan, when I go to register it states that my email is already registered, when I try to log in and press forgotten p...

Non arrival of phone, e-mail or anything

I've been an EE/Orange customer for a very long time, and I'm fuming about the half **bleep**D customer service. On the 3RD OCT (a week ago) I upgraded my phone and contract, I was given an order number, and that's it, I've tried to check the order s...

daveg27 by Investigator
  • 389 Views
  • 4 replies
  • 0 Helpful

Brightbox - DNS functionality

Hi,Should a brightbox router 1R on home broadband have full DNS functionality,I have just got an ipad that I tried to connect to shares on my windows and raspberry pi (with samba) using SMB.This worked using ip address but failed using computer names...

portman by Explorer
  • 463 Views
  • 3 replies
  • 0 Helpful

Can not setup Apple Watch data plan

Hi I’m having trouble setting up a data plan for my Apple Watch series 6,I get to the log on screen and get a message saying this device isn’t eligible for an additional line code 007.I’ve recently joined ee and when credit checked at the time I was ...

Chrisj73 by Explorer
  • 653 Views
  • 3 replies
  • 0 Helpful