Unable to use credit

ECW
Visitor

‎10-10-2021 06:46 PM

I have 495 minutes, unlimited texts and 3.8GB remaining until 01/11/2021 for my £10 Pack but am unable to send texts or make phone calls. Why is that?

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎10-10-2021 07:22 PM

@ECW  Do you have a signal showing on the device? Have you tried restarting the device?   Is this just to one number or all numbers? 

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