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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2647 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15501 Views
  • 51 replies
  • 65 Helpful

Validity time of a boost

How long is a 'boost' valid for, please? e.g. do the extra minutes remain added after the current pack duration ends?I have run out of minutes but am only three days away from the monthly renewal. I am entitled to a boost but don't want to take this ...

Is my order processed?

HiI arranged an upgrade yesterday through the retention team (I was looking at leaving and he managed to get me to stay) and expected my new phone today. Later in the day someone from the loyalty team rang me and told me I could have a discount as I’...

Wrong device showing on Website and app

I upgraded from my S10 to an S21 back in March/April till but the S10 is still showing against my account, not the S21?? It is also saying I can upgrade to an S21 at cost ….. I already have it and paid the upgrade fee. Can someone tell me what is goi...

Dinah1999 by Investigator
  • 327 Views
  • 1 replies
  • 0 Helpful

Resolved! 2g gate intercom

Hi. I've had a new gate and intercom fitted. The fitter has told me that the intercom needs a SIM as follows: "it doesn't need data and has to be calls and text only 2g sim". I happen to have an EE 4g SIM I'm not using. Does anyone know if it would w...

Z flip 3

I got the Samsung z flip 3 18 days ago, the battery life on it is terrible. I have been Having to charge it up 3 times a day. So I have now gone back to my old phone. So I now have a phone I'm paying for and not using, I rang up ee and they basically...

Upgrade

Anybody else waiting for delivery of their upgrade but it’s gone past the expected delivery time. Tracking the order but says despatch expected in 24hrs but that was days ago !!

Nic78 by Investigator
  • 1003 Views
  • 10 replies
  • 2 Helpful

iPhone 13 pro max sierra blue

Hi,I ordered the IPhone 13 pro max in sierra blue, 128Gb and 100gb data plan in store on the 7th October. I was told it would be 28 days and would get a text to go and collect and since I’m at uni would have to get a parent to collect for me, however...

Abiwaughx by Contributor
  • 361 Views
  • 2 replies
  • 0 Helpful

Settling an old Orange account

Found out I have an old Orange account with an outstanding balance from a few years ago that I need to settle, I don’t have the details for the account though so I don’t know how to go about doing it