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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2661 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15592 Views
  • 51 replies
  • 65 Helpful

Contact details

When viewing My EE app usage allowance, in both the calls and messages, it doesn't show the contact details even though I have the numbers in my contacts. Because of logging in issues over the last few days i uninstalled the app and reinstalled it. P...

Why t mobile charge me 56p

To join this chat/resolve/remedy community, it was a bit of a polava, I'm here now, and I just want to know why this company charged me 56p extra on top of my bill? I have the SIM only contact 24 months, 120GB & unlimited talk N text

RAJASI by Visitor
  • 330 Views
  • 1 replies
  • 0 Helpful

5G packs

I have heard that to access 5G, you must buy a 5G pack. However, on My EE, nothing mentions 5G or 4G anywhere. Can someone clarify?Also, if I do need to get a 5G pack, can I still use 4G and lower on it? do I need a new sim? If I was to move over to ...

Airpods

I added a set of AirPods to my plan on 11/11/21 and received an email titled ‘about your order’ confirming the price. However I haven’t heard anything since and don’t want to order again and be charged twice. What’s the wait time please?

Not receiving password reset link

Trying to get into my EE Perks account need new password link but despite numerous attempts and triple checking all areas of my work email I still haven't got a link?! TIA for any assistance with this. 

abalf4 by Investigator
  • 380 Views
  • 4 replies
  • 1 Helpful

LOST PHONE

Hi, I have lost my phone and all ee seems to offer is a contact number to call. How when I dont have a phone and I live alone.

Adyvan18 by Visitor
  • 533 Views
  • 1 replies
  • 0 Helpful

Bill increase

My bill has gone up since august from 24 pounds to 32 pounds and I am unable to get in touch with EE by phone have tried on numerous occasion 

Val911 by Visitor
  • 433 Views
  • 1 replies
  • 0 Helpful

iPhone 13

Hii ordered the iPhone 13 on Saturday as I ordered an upgrade, I was told it would be delivered today but still nothing and when I look at the order status it hasn’t moved from when the order was placed it still says order confirmed? I was told this ...

Tilts82 by Investigator
  • 316 Views
  • 3 replies
  • 0 Helpful