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22-11-2021 04:57 PM
My bill has gone up since august from 24 pounds to 32 pounds and I am unable to get in touch with EE by phone have tried on numerous occasion
22-11-2021 05:00 PM
Have you reached the end of your min. contract term? Your bill will increase at that time as you would've been informed when you took it out. You can see this even now with EE's current offers:
Fibre Plus Broadband
- 54-73 Mb/s estimated download speed range
- £27 a month, 24 month contract, then £32 a month
Which EE BB package do you have?
Instead of letting your current contract run on at the higher price, all you have to do is commit to a new 24-month contract for the same BB package at a lower price than you are paying now. You can do this online thro' your MyEE for BB under Change your broadband plan .