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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15531 Views
  • 51 replies
  • 65 Helpful

Playstation 5 Order

I ordered a PlayStation 5 through the website on Tuesday 23rd and the money was taken instantly.We are now 3 days later, I have not received any delivery notification - on top of that it is IMPOSSIBLE to get through to your customer services on the p...

Wheeler7 by Explorer
  • 426 Views
  • 4 replies
  • 1 Helpful

How to remove voicemail notification??

I have the dreaded EE Voicemail notification but have no messages in VM.  I cant sweep right or left + the bell icon gives me options of time to delay message.  I have gone through apps and deleted cache, left voicemail message purposely to delete an...

Upgrade gone wrong, additional line ordered instead

Right so i dont know how this has happened but i decided to try and do an early upgrade on my current plan to a sim only... followed all upgrade tabs etc from My EE app to browser, chose the one i wanted from the upgrade tab and ordered it. Had the c...

Arnela by Visitor
  • 344 Views
  • 1 replies
  • 1 Helpful

Resolved! my new phone

i now have a galaxy A12 can i take my sim card from my galaxy J3 6 and put in

try try and try again

My account has been like this for 4 months! "Error   sorry something has gone wrong please try again later" how many more months?     

geeeezer by Investigator
  • 279 Views
  • 1 replies
  • 0 Helpful

DPD says "Return to consignor has been requested"?

I was waiting for my order, delivery is not attempted at all, I am at home all day. now DPD says "Return to consignor has been requested"can you please help me and arrange for redelivery. Parcel No : xxxx xxxx xxx xxx x   [mod edit: Please do not pos...

Upgrade

hi i have 3 contracts mine hubbys and sons all 1 year+ out of contract so i can upgrade them all there isno issue forwarding me to the website to pick upgrade on mine but when i try the other 2 it says the webpage can't be shown error page i don't un...

Netty13 by Visitor
  • 303 Views
  • 1 replies
  • 0 Helpful

Can't use app, says account suspended but bills are paid.

Hi. My account was suspended in June due to an issue with payment. All sorted in July, but ever since then the app says my account is suspended and I can't do anything on the app. I've left it as I thought over time it would sort itself out, but it n...

What's going on with customer services?

For the most part, I always remember getting through pretty much straight away on 150. Over the last few weeks, I've noticed the wait times getting worse - what on earth is going on?

Treguard by Investigator
  • 333 Views
  • 3 replies
  • 0 Helpful

My sim will give me 30GB for £20. But buying a new sim will give 60GB

For a £20 pack, EE have doubled the data from 30 GB to 60 GB if you buy a new sim.If you want to increase your data on your own sim it will still only give you 30 GB for £20. So to take advantage of the the offer you must buy a new, empty, sim with a...

skajd by Investigator
  • 1218 Views
  • 12 replies
  • 3 Helpful