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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

iPhone 12 pro order

Hello, I ordered an iPhone 12 pro, almost 4 weeks ago and I’ve still had no update on the delivery. I am concerned that I have paid a substantial upfront cost for the phone which I have still not received. I’m also paying over £50 a month on my old c...

freya8 by Visitor
  • 470 Views
  • 2 replies
  • 0 Helpful

Esim

I'm getting a 4g watch and was wondering how I get an esim for it?

Phil2473 by Explorer
  • 420 Views
  • 1 replies
  • 0 Helpful

Current EE Hold Music Playlist

Hi all, I was on the phone to EE customer service two days ago. I was getting into the music before the pre-recorded lady's voice kicked in every minute or so. By the time she was done, the music had changed. A few of the songs particularly stuck in ...

Contact number for trade in Company

Hi I was given a number for the Trade in company but have lost it. The company hasn’t sent me a letter yet to send back my watch. It nearly two weeks now. Does anyone have the number so I can contact them. Last time I tried to get through to EE took ...

ordered Iphone but no tracking

have ordered an upgrade on my current contract with a new iphone 11, I have recieved a confirmation email but nothing else. I enter the details on the EE order tracker but it just says we cannot give an update

goosers by Explorer
  • 579 Views
  • 3 replies
  • 0 Helpful

a new up urgrade

Want to know where my urgrade is coming got told it was ment to be her 28th or 29th so havnt heared nothing still

tyereke by Investigator
  • 594 Views
  • 9 replies
  • 0 Helpful

Not registered on network

After phone was stolen I was sent another SIM. Doesn't matter what phone I try theithe newinew SIM  it's never registered on a network. The letter says I should be able to use it straight away. 

iPhone 12 Pro Return

Hello,I'm thinking about whether to retune my iPhone 12 Pro and it's only been nearly a week since I received it. Would EE accept my return if I've taken the cellophane wrap off the box and the protective paper off the front of the screen? Thank You

Z Fold 2 Voicemail Issue

Hi All - I have an issue with access to voicemail on my Samsung Galaxy Z Fold 2. I have spoken to EE Level 2 support, Samsung and even Google to see if they can help and they have all drawn a blank (I have done factory resets switching voicemail on/o...

jstern111 by Valued Contributor
  • 628 Views
  • 2 replies
  • 0 Helpful

Resolved! iPhone 12 pro max

So I have recently ordered a iPhone 12 pro max. I have had a confirmation email and today a text with a link to tracking. When I open the link to the tracking it tells me my order has been confirmed but at the bottom it reads your pre order is confir...

Covnick by Investigator
  • 2115 Views
  • 5 replies
  • 0 Helpful