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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2647 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15501 Views
  • 51 replies
  • 65 Helpful

My order and delay

I upgraded my watch on Friday the 4th December and at the same time I added the new samsung live ear buds. I mainly did this because your website says dispatched within 24hrs. I am in the British armed forces and I'm due to deploy for 4 months and I'...

Resolved! SIM card disconnecting

I got a Samsung A40 from Carphone Warehouse in January, on an EE contract. Over the past few months it keeps disconnecting the SIM card and saying 'No SIM card inserted'. It loses signal and the alert box often keeps popping up multiple times over a ...

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KStimpson by Contributor
  • 7145 Views
  • 22 replies
  • 1 Helpful

what sim card do i need for new phone

EE showing order new sim but only two types.My new phone looks like it needs a standard size so how do i know which one to choose. Physical or ee sim? when i ordered new sim, was told would be sent three, just in case but only received the smallest s...

janeanne by Investigator
  • 682 Views
  • 3 replies
  • 1 Helpful

ESIM move to a new phone

Is it normal practise for EE to disable my old eSIM when I say I have a new phone and need to move it. They disabled the old one I assume and without telling me and the new one has to be sent by post (???, bizarre) and it’s taking longer than 48hrs t...

robcuk1 by Visitor
  • 459 Views
  • 1 replies
  • 0 Helpful

Apple TV+

Hi, I have joined the 'Full Works Package' and my Smart Benefits are Apple Music, Apple TV + and Apple Arcade. With Apple TV + There doesn't seem to be a lot to watch and most of the programs are chargeable. I have had a brief text chat with EE on Me...

iPhone 12 Pro

Hello,I placed an order for an upgrade on the 19/11 for an iPhone 12 Pro 128gb. I've had no email confirmation (still) - this has been chased with EE directly but they're unable to provide any clarity as to why there's no email. I also don't have a t...

NLL by Valued Contributor
  • 472 Views
  • 3 replies
  • 0 Helpful

Order

Any news about order xko282265029 please? 

dllucac by Explorer
  • 418 Views
  • 2 replies
  • 1 Helpful