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amsung watch and Sony phone

paulh757
Investigator
Investigator

Hi, I'm looking at getting a Samsung watch, if I get the EE one will it connect to my android Sony Xperia 5 or does it have to be a Samsung phone for it to work?

Thanks

8 REPLIES 8
Chris_B
EE Community Star
EE Community Star

@paulh757  Samsung will only recommend that it is compatible with their devices but it does work with other devices how much does work with your device will be an unknown until you try it.  You’ll need to download the wear app also.   Try a google search on your device and the watch. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Leanne_T
EE Community Support Team

Hi @paulh757

 

Welcome to the community.

 

The Samsung Galaxy Watch 4G can only be connected to a compatible Samsung phone and plan on our EE network.

 

Full information can be found on our How do I use my Samsung Galaxy Watch 4G? Help page.

 

Leanne.

Leanne

 

Samsungs own website suggests the watch is compatible with other android devices running 5.0 or higher. If this is true then why are you giving false information?

James_B
EE Community Manager
EE Community Manager

Hi @paulh757,

 

Where did you see this on the Samsung website?

 

www.samsung.com/uk/wearables/galaxy-watch/ only lists Samsung phones in the compatibility list.

 

Thanks

 

James

James_B
EE Community Manager
EE Community Manager

Hi @paulh757,

 

That page includes the supported devices for the Bluetooth only watches. The 4G enabled watches can still only be used with the listed Samsung devices.

 

Thanks

 

James

Ok so now I'm confused. Does this mean that a 4g watch will receive calls/messages etc even if it's not bluetoothed to a phone as long as it's a compatible Samsung handset? But it will work with other handsets as long as it's connected via Bluetooth and kept in range?

Thanks

James_B
EE Community Manager
EE Community Manager

That's right @paulh757

 

You'll need a Samsung phone to use the standalone 4G connection on the watch.

 

James