Upgrade

AP08
Visitor

‎01-06-2020 10:17 AM

I upgraded my phone a couple of weeks ago and took up damage cover it was meant to come with a free minute one accessories pack that I have still not received. The person I dealt with when ordering my phone was really helpful so no complaints there just wondered if there was a problem with getting the pack as was waiting for the screen proctector and didn’t want to order one then the pack arrives 

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎01-06-2020 10:24 AM

@AP08   You should of got it with the device, you’ll need to call customer services about this. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Leanne_T
EE Community Support Team
In response to Chris_B

‎01-06-2020 11:11 AM

Hi @AP08

 

Thanks for coming to the community 🙂

 

If you give us a call on 150 as @Chris_B has advised, we can get this checked for you.

 

Let us know how you get on.

 

Leanne.

0 Helpful