Xbox series x

[Smcmurdo]

I had a text to say the Xbox series x was back in stock, I ordered as soon as it was available. Paid the £10 upfront fee. Had an order confirmation email and then an out of stock email. I’ve rang EE and have been told they still have my order and it hasn’t been cancelled.

How likely am I to receive my order? 
has this happened to anyone else? 

[Gary8374]

Hi mate

I first ordered the 45 pound bundle,and then after I was advised that it was out of stock and I should try and go for the 50 pound bundle I was told that I should cancel the first order before ordering the 50 pound bundle 

[Mtfatcat]

@Mwhiteside I ordered the £50 bundle as that was the only one showing at 8am.

The £45 bundle turned up after for me.

[Mtfatcat]

@Mwhiteside 

When I phoned up after 3pm I was told they have had alot of calls regarding the out of stock email and they shouldn't of been sent out.

Money has come out my bank.

I'm not very hopeful about getting one as I ordered a ps5 when they cam put before Xmas and that was an absolute shambles. I expect the same.

[Smcmurdo]

I’ve just had a courier text to say it will be delivered tomorrow. Keep hopeful guys 

[Mtfatcat]

@Smcmurdo did you get a email to say out of stock?

[Gary8374]

Hi mate 

This is what I received from ee,

Hi

Your order is almost complete, we will have you up and running soon.

We need a bit more information from you to complete the order.
If you can give us a call on 0800 079 0531, with your XKO ready.

            Our offices are open:

•           Monday - Sunday        9:00am - 7:00pm

Once we receive this information we will get your order moving.

Thanks for your patience. We are looking forward to speaking to you and getting you started with EE.

EE
www.ee.co.uk

[Gary8374]

So I called the number in the email and I was told that the bundle I ordered was out of stock,despite it showing that it was in stock at time of ordering 

[Smcmurdo]

@Mtfatcat 
yes I ordered at about 8:15, had an out of stock email about 9;30 am. Rang ee they said if I had an order email then it will be fulfilled. Had the courier text this afternoon.