Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Data tethering on unlimited plan

Highway13
Investigator
Investigator

‎24-03-2021 10:20 AM

Hi, I have no Internet in my house for two weeks and wanted to use my ee hotspot data to watch TV on my laptop. This worked for one day but then told me I had reached my limit at 12gb. Do I need to buy more hotspot data? I'm on an unlimited plan..

 

Thanks

0 Helpful
5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

‎24-03-2021 11:38 AM

@Highway13 : On an unlimited data plan you may use up to 600GB by your phone + all tethered devices. Where's 12GB come into it? What is the exact msg?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Peter_C
Ace Contributor
Ace Contributor

‎25-03-2021 04:44 PM

Hi @Highway13,

 

The 12GB is most likely a previously configured user setting on your device, rather than related to your EE contract. Kindly look in your device's data settings and get back to us.

 

Thanks,

Peter

Highway13
Investigator
Investigator
In response to Peter_C

‎25-03-2021 04:47 PM

It was a communication problem between the new m1 macbook, but thank you for your help...

0 Helpful
Highway13
Investigator
Investigator
In response to XRaySpeX

‎25-03-2021 04:49 PM

It was a communication problem with the new m1 macbook.. thanks for your help...

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Highway13

‎25-03-2021 05:03 PM

Thanks! You're welcome 🙂 ! Glad I could be of assistance

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful